Get Your Widget Code

Before adding the widget to your site, you need to copy your unique embed code:

  1. Log in to your Hello Gubby dashboard at app.hellogubby.ai

  2. Navigate to Widgets in the sidebar

  3. Select Voice Widget

  4. Click Get Embed Code

  5. Copy the code snippet

Your embed code looks something like this:

<script src="https://widget.hellogubby.ai/v1/voice.js" 
  data-widget-id="wgt_your_unique_id">
</script>
<script src="https://widget.hellogubby.ai/v1/voice.js" 
  data-widget-id="wgt_your_unique_id">
</script>
<script src="https://widget.hellogubby.ai/v1/voice.js" 
  data-widget-id="wgt_your_unique_id">
</script>

The widget ID is unique to your account and links to your specific AI agent configuration.

Platform Specific Instructions

WordPress

Option 1: Using a plugin (easiest)

  1. Install and activate the Insert Headers and Footers plugin (or similar code injection plugin)

  2. Go to Settings, then Insert Headers and Footers

  3. Paste your Hello Gubby widget code in the Footer section

  4. Click Save

Option 2: Theme files

  1. Go to Appearance, then Theme File Editor

  2. Open your theme's footer.php file

  3. Paste the widget code just before the closing </body> tag

  4. Click Update File

Tip: If you use a page builder like Elementor or Divi, look for an HTML or Code widget to add the script to your footer template.

Squarespace

  1. Go to Settings in your Squarespace dashboard

  2. Click Advanced, then Code Injection

  3. Paste your Hello Gubby widget code in the Footer field

  4. Click Save

The widget will now appear on all pages of your Squarespace site.

Wix

  1. Open your Wix Editor

  2. Click the + button in the left toolbar

  3. Select Embed Code, then Embed HTML

  4. Paste your Hello Gubby widget code

  5. Position the element anywhere on the page (the widget floats, so position does not matter)

  6. Click Publish

To show the widget on all pages, add it to your site header or footer using Wix's global elements.

Shopify

  1. From your Shopify admin, go to Online Store, then Themes

  2. Click Actions (or the three dots), then Edit code

  3. In the Layout folder, open theme.liquid

  4. Find the closing </body> tag (usually near the bottom)

  5. Paste your Hello Gubby widget code just before </body>

  6. Click Save

Webflow

  1. Open your Webflow project

  2. Go to Project Settings

  3. Select the Custom Code tab

  4. Paste your Hello Gubby widget code in the Footer Code section

  5. Click Save Changes

  6. Publish your site for changes to take effect

Framer

  1. Open your Framer project

  2. Click the gear icon to open Site Settings

  3. Navigate to the General tab

  4. Scroll to Custom Code

  5. Paste your Hello Gubby widget code in the End of <body> tag field

  6. Publish your site

Custom HTML Website

If you manage your own HTML files:

  1. Open your main HTML file or template

  2. Find the closing </body> tag

  3. Paste the Hello Gubby widget code just before </body>

  4. Save and upload the file to your server

For multi-page sites, add the code to your shared footer template or include file so it appears on every page.

Customize Your Widget

Back in your Hello Gubby dashboard, you can customize how the voice widget appears and behaves:

Appearance
  • Button color: Match your brand colors

  • Position: Bottom right or bottom left of the screen

  • Button icon: Microphone, phone, or chat bubble

  • Size: Standard or compact for mobile

Behavior
  • Auto greeting: Widget can greet visitors automatically after a delay

  • Welcome message: Customize what visitors see before they start speaking

  • Mobile behavior: Optimize for tap to talk on mobile devices

Changes you make in the dashboard update automatically on your website. No need to update the embed code.

Test Your Widget

After installing the widget:

  1. Visit your website in a new browser tab (or incognito window)

  2. Look for the widget button in the corner of your screen

  3. Click the button and allow microphone access when prompted

  4. Speak a test question to confirm the AI agent responds

  5. Check your Hello Gubby dashboard to see the conversation logged

Success check: If you see the widget, can speak, and receive responses from your AI agent, your installation is complete.

Troubleshooting

Widget does not appear
  • Clear your browser cache and refresh the page

  • Check that the embed code is placed correctly before the closing </body> tag

  • Confirm there are no JavaScript errors in your browser console (right click, Inspect, Console tab)

  • Make sure you published or saved changes on your website platform

Microphone is not working
  • Ensure your browser has permission to access the microphone

  • Check that you are on HTTPS (voice features require a secure connection)

  • Try a different browser to rule out browser specific issues

Widget appears but AI does not respond
  • Verify your Hello Gubby account is active and not past any usage limits

  • Check that the widget ID in your embed code matches your dashboard

  • Try the test call feature in your dashboard to confirm your agent is working

Widget on Specific Pages Only

If you want the widget to appear only on certain pages (like your Contact or Services page), you have two options:

  • Platform tools: Many website builders let you add code to individual pages instead of site-wide

  • Page targeting: In your Hello Gubby dashboard, you can configure the widget to show only on specific URLs

Contact us if you need help with advanced page targeting rules.

Next Steps

With your voice widget installed, visitors can now speak directly with your AI agent from any device. Consider also:

  • Adding the chat widget for visitors who prefer typing

  • Setting up the video bubble for a more personal touch

  • Reviewing widget analytics in your dashboard to see engagement

Frequent questions

These questions are asked by many of our users

Customer Centric

Frequent questions

These questions are asked by many of our users

Frequent questions

These questions are asked by many of our users

What is Hello Gubby?

Hello Gubby is a voice AI platform that automates customer operations for service businesses. It handles calls, website visitors, and follow-ups. Sounds human, answers every customer instantly, and takes action automatically. Booking appointments, capturing leads, routing requests, sending confirmations. Businesses use Gubby to stop missing customers and let the front desk run itself.

How does Hello Gubby work?

Gubby learns your business: your services, FAQs, hours, how you talk to customers. Then it handles conversations across phone and website, captures details, and takes action. Scheduling appointments, updating your CRM, sending texts, escalating to your team when needed. Everything runs in real time, connected to your existing tools.

What can Hello Gubby handle?

Inbound and outbound calls, website chat, lead capture, appointment scheduling, service requests, tenant maintenance, customer support, and automated follow-ups. If a customer reaches out, Gubby handles it.

Is this a done-for-you service or do I set it up myself?

Both. Our self-serve platform lets you build your AI front desk in minutes with a guided wizard. No technical skills needed. Or choose our done-for-you service where our team designs, builds, and deploys custom solutions with workflows and integrations tailored to your business. Either way, you get a dashboard to monitor everything.

How much does Hello Gubby cost?

Self-serve plans start at $39/month for 100 minutes. Growth is $79/month for 250 minutes. Pro is $149/month for 750 minutes. All plans include phone, website widget, and full platform access. For custom builds and done-for-you solutions, contact us for a quote.

How quickly can I get started?

Self-serve: minutes. Run through the Quick Start wizard, add your business info, and go live. Done-for-you: depends on complexity. Simple setups launch in a few days, custom multi-workflow builds take longer.

Can't find an answer?

Trusted by creators and innovators alike, our tools power growth, streamline workflows, and drive real impact across every industry.

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Can't find an answer?

Trusted by creators and innovators alike, our tools power growth, streamline workflows, and drive real impact across every industry.

Man pointing finger top

Can't find an answer?

Trusted by creators and innovators alike, our tools power growth, streamline workflows, and drive real impact across every industry.

Man pointing finger top